Account recovery
What happens after a breach and how to start another attempt.
On this page
After a trading-limit breach
A breach is recorded in account state and history. New risk-increasing operations are blocked; positions are closed under the applicable rules using available quotes. A later return to the previous market price does not undo the event.
History and analytics remain available for review. Switching accounts does not transfer the breach, but it also does not move the old account's balance or profit.
Available next steps
| Situation | Action |
|---|---|
| You believe the breach is incorrect | Send support the account, time and operation details for a record review |
| You want another practice run | Reset the selected demo to $10,000, ending the previous attempt |
| You want another purchased program | Choose a separate program with its displayed terms and price |
| You lost your password | Use sign-in recovery; it does not reset trading results |
Regaining funded access
RiseUp does not provide automatic or paid restoration of a breached funded account with a selectable restored balance. There is no set restoration price or guarantee of retaining the previous phase. Do not transfer funds for restoration without confirmed RiseUp terms.
A dispute review and a new program purchase are separate processes. Investigating a possible error does not require you to buy another program yourself. Before another attempt, practice addressing the breach cause on a demo with the relevant rules.